Old Mar 29, 15, 6:58 pm
  #20  
geekyjeff
 
Join Date: Mar 2014
Posts: 24
For those locked out of either AA or US websites....

For those locked out of either AA or US websites....

To recap my situation, I was able to log into the AA site, but the US site was telling me my account was locked for security reasons. Spoke with a helpful person from AA site support and they told me to go through the "Forgot Password" process through the AA site, despite being able to use it with my existing credentials. Said that once my password was reset through that route, it would work for BOTH AA and US sites.

Once I went through that process, all was working like he said.
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