Originally Posted by
Aaron tan
The Thai airways website is so obsolete that you can't change your flights nor make amendments to your iteniary. The phone numbers are impossible to reach a human being on the other end. Also the working hours are only open on weekdays, from 9 to 5.30. So how does a customer change his flights on weekends? I would appreciate it if someone from the airline can call me using the details in my flight ref # 3FFAH7 to make my flight changes as my flight is tomorrow afternoon.
It's so tiring for customers to try differ methods to reach the airline as its almost impossible to contact the office. It's almost to the point of being embarrassing for me to contact the airline but I have run out of options.
Regards
Aaron tan
Their phone line is open 24 hours in Bangkok, give them a call.