Originally Posted by pdx1M

I renewed recently and the wanted an interview. Agent at the interview wasn't really sure why but said the system told him it wanted a new photo and fingerprints so that's what we did. He was actually jazzed to have a "pioneer" for GE in for a renewal as he said that not many folks had been in the program long enough to be ready to renew. Had a nice chat and I was still out and back in my car before my actual scheduled time since I had arrived about 10 minutes early. So - don't ignore the interview request/button as it is required if they ask for it.