I recently signed up for a Citi AA Platinum MC and today I received the booklet of benefits that comes with the card. This is the newly styled card, redesigned since AA Explorer Awards were discontinued. In the booklet, there is a section advertising Explorer Awards. This is probably just a mistake by Citi, but it's been a while now since these have been discontinued, so it's strange that it made it in the card literature. The text definitely refers to old AA Explorer Awards, not the OneWorld Explorer tickets. What do you think my chances are if I call Citi and demand to use this advertised card benefit
Here's the full text of the section:
EXPLORER AWARDS
Need to travel to multiple destinations? Explorer Awards put the world within reach by allowing you to travel to multiple cities or regions on a single award. The mileage required to claim these awards is based on the total mileage of the trip.