Old Mar 18, 15, 1:07 am
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 6,524
Originally Posted by AZ Travels the World View Post
You're probably right. I'm sure most guests are treated as you are. Personal visit by the new GM, chicken soup, hot water with lemon, personal color printing in 5 minutes or less, offer of a balcony so you can have the fresh air you need. . .

My experience last week, and those of a pretty serious percentage of posters in this thread, must be the outliers.
What a delightful post from a FT moderator no less.

I assume the hotel would perform colour printing for any guest, and they would look after sick guests. I shall not apologise that I contribute far more to the property than you do, and that all Park Hyatts treat repeat Diamonds better than first timers.

Note that there are only 34 pages on FT with many posts by a small number of posters, but 1,066 unique reviews on Trip Advisor of which 87% are very good or excellent if you want to discuss statistics from a real sample.

Last edited by m0hamed; Mar 18, 15 at 1:19 am
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