Originally Posted by
Yul_voyager
Based on the whole post, m0hamed is one of the best guest of this hotel, so they probably take care of him the best they can... And it looks like many diamond members don't get the same treatment, unfortunately.
I'm not so sure. Remember, FTers are a tiny sample.
I recommend many friends to stay at the PH. I'm not the type to email a GM for favours. I recommend they book a club room and they have always had positive reviews as non status guests.
Their negative feedback is always that the hotel is not very modern.
I should add that the hotel has had a soft refresh. Apparently the Park Lounge was closed for 2 weeks in January and has new carpet, new furniture, wood panelling, lighting and throughout the other common areas they have added a significant amount of stunning modern art.