Originally Posted by
cheaptom
...always told me that they cannot "convert" cards, but they can issue me a new one.
I believe we have some reports of AAdvantage Platinum or Gold converted to the Bronze card which earns 1 mile per $2 spent, but I think most people here would prefer to cancel and apply for another card later with less risk of bumping up against the maximum amount of credit that Citi will extend.