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Old Mar 10, 2015 | 8:29 pm
  #7  
BigDawg23
 
Join Date: Nov 2013
Location: MSP
Programs: Delta PM, United Silver, Hilton Diamond, Marriott Gold, National Exec Elite
Posts: 303
Originally Posted by Mr. Tickets
When you punch in your Sky Miles number it automatically places you in the correct call queue. The lower your status, the longer you wait. Waiting time as been longer lately due to weather (not currently an issue) but it is the busy season. Calling later in the day (when less agents are working) can add to the wait time
Call from the number on your Skymiles account and it will never ask for the number and instantly recognize you. I discovered this when calling from personal cell instead of my work cell on my Skymiles account.
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