FlyerTalk Forums - View Single Post - ARCHIVE: Ticket or Award status: On Hold, On Request, Pending, Purchased and Ticketed
Old Mar 10, 2015, 11:14 am
  #13  
bergo
 
Join Date: Dec 2010
Posts: 36
Originally Posted by JDiver
Since this involves a web glitch, I'd call Web Services and see if they can clarify that.

As to how long it might take to go from on request to purchased, that can vary.
Thanks for the suggestion. I tried calling the number listed for Web Services, and it went to a cellphone voicemail. I've tried calling ticketing back as well and they said I just have to wait. The rep mentioned that there doesn't seem to be a backlog and it should clear soon.. I'm not so sure of that.
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