FlyerTalk Forums - View Single Post - ARCHIVE: Ticket or Award status: On Hold, On Request, Pending, Purchased and Ticketed

Mar 9, 2015, 5:45 pm

#13

JDiver

Moderator: American AAdvantage

Join Date: May 2000

Location: NorCal - SMF area

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Posts: 62,948

Quote:

Originally Posted by bergo

did yours end up going through ok?

I just booked 2 internatianal award tickets on Sunday, and another today. The one I booked today has been ticketed, but the two I booked yesterday still say 'on request' , and the odd part about it is the on request date is '03/13/14'. a year in the past?? I've tried calling AA several times, but the agents all seem clueless. They say it looks ok, and just to wait. Any suggestions on what to do?

Since this involves a web glitch, I'd call Web Services and see if they can clarify that.

As to how long it might take to go from on request to purchased, that can vary.