Their response..
Dear :
Thank you for bringing your concern to our attention. It
is our pleasure to assist you with your banking needs
today.
We sent a replacement card to you at the address listed
for your account. Your Chase Diamondbacks Debit Card now
includes new card with embedded Chip technology.
The card with embedded Chip technology provides customers,
merchants and banks with additional security and makes the
card more difficult to counterfeit. Chip cards have small
microprocessors - chips - embedded in the front of the
card. The chip stores the same information needed to
process transactions that magnetic stripes do.
Here's what happens next:
- Your card will arrive within 10 days.
- For security reasons, we mailed your card in a plain
white envelope without the Chase logo.