Hi
It's widely discussed
here and is an ongoing issue that keeps occurring.
Basically the FAD codes or whatever they are called on the PDQs are all wrong and barclaycard have no idea which merchants are IHG hotels, they also don't appear to be making much effort to sort it either unfortunately.
It took a letter to the CEO to get my account sorted out, if you are getting nowhere fast with them it may be worthwhile going down that route. They also refunded my annual fee (Without much argument) when I pointed out that they were not doing what I paid for.
It would probably be worthwhile changing the name of the existing thread now as the card isn't called 'Black' anymore and PCR has also gone. It would make it much easier when searching for info about the card. I'll pm FLYGVA and ask if it can be done.