FlyerTalk Forums - View Single Post - The Definitive B/E on JFK-LAX route did not have lie flat seats as advertised thread
Old Feb 22, 2015, 10:44 am
  #5  
bidavis01
 
Join Date: Jan 2015
Posts: 5
Originally Posted by merlin3008
Were the rest of the BE amenities offered? Upgraded menu? Blanket pillow, etc?
Blank + pillow: yes, although not possible to really use either given very limited recline and space.

Upgraded menu: yes

Tumi case: no

And most importantly, lie flat bed: no

My thought is: if you pay for a product and don't get it, you get a refund. I didn't pay for a slightly better meal. I paid for a lie flat bed. If I pay for a Porsche, and show up at the dealership to find a Toyota Camry, should I still pay for the Porsche?
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