Originally Posted by davetravels

"We're committed to providing you with reliable and on-time baggage service every time you fly. That's why we're backing your bags with a guarantee: if your checked bag doesn't arrive at the carousel in 20 minutes or less after any domestic flight through March 31, 2015, you are eligible to receive 2,500 bonus miles. Just complete the below form within three days of your flight's arrival."

Interesting.