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Thread: An unauthorized person cancelled my return ticket, what should I do?
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Old Feb 17, 2015, 7:26 am
  #8  
FlyingNut724
 
Join Date: Jun 2011
Location: Colorado
Programs: United MM (formerly 1K), Marriott Lifetime Gold
Posts: 551
Originally Posted by Jigen666
Wasn't there a story about some Asian travel agencies hacking and cancelling reservations recently to book their own passengers? Perhaps it wasn't a mistake at all?
yep. another great example of UA's stellar web security. not.

OP: file a DOT complaint. http://www.dot.gov/airconsumer/file-consumer-complaint

UA isn't going to fix this on their own.
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