Originally Posted by
DevilDawg1960
Are you sure that they gave you the number of paid nights and not total nights? I talked to two people at the Diamond Desk and a supervisor. They could give me total stays and total nights but not paid nights.
This is the email they sent: We have opened a file on your behalf regarding your request. You will be contacted within 10 business days. For your reference the file number is xxxxxxx.
Yes, the same happened to me. E-mail reply gave the total number of nights spent in Hiltons, but told I will get the number of paid nights in 10 business days. Strangely they didn't tell me how many years I had been Diamond, but just gave the exact dates I had been Diamond. With the Rolling Tier method of re-qualifying, not sure exactly how many year I have!