Avios Ticket Cancellation / Refund Query
I cancelled an Avios redemption booking about two weeks ago (15000 Avios + £35 for a European return). Travel dates not until March 2015.
The online cancellation screen said no cash refund due and 15000 Avios were to be refunded so I went ahead with this. MMB today shows the flights as cancelled but a message at the top in red still says something along the lines of 'we are in the process of cancelling this booking'. Do I need to do something to get the Avios back or is it an automatic process?
Also, the BA website mentions a £35 cancellation/redeposit fee for Avios reward bookings somewhere in the global service fees pages. What is this and do I need to pay it to get those Avios back?