Originally Posted by
Xyzzy
The relevant DOT section being cited here is titled, "Prohibition on post-purchase price increase." United canceled our tickets. They did not demand more money for them. Methinks they were quick to cancel before the end-of-day p
sting of credit card transactions kicked in. While we may have seen pending charges on credit card statements, did any charges actually post to anyone's accounts? My credit card shows several pending transactions related to this along with a note that states, "Pending Charges are temporary and subject to change. Only Posted Transactions can be disputed."
I'm not sure at what point the DOT considers tickets "paid for." Is that when a credit card account has been charged or when a temporary authorization has been placed against the account? Clearly the regulation says nothing about tickets having been issued, though that generally only happens after payment.
" Therefore, if a consumer purchases a fare and that consumer receives confirmation (such as a confirmation email and/or the purchase appears on their credit card statement or online account summary) of their purchase, then the seller of air transportation cannot increase the price of that air transportation to that consumer, even when the fare is a “mistake.”"