FlyerTalk Forums - View Single Post - [PREM FARE GONE] UA: NCL-EWR 600 DKK (mistaken fare) DOT ruled; see wiki for link
Old Feb 11, 2015, 3:43 pm
  #1583  
Surface Interval
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Originally Posted by jkenter
*united spokesman rahsaan johnson comments on glitch in e-mail
*united: Fares filed properly despite errors from vendor
*united says it won't honor tickets purchased on computer flaw
Going to be seeing a lot of this doc in the next few days:

Code of Federal Regulations
Title 14 - Aeronautics and Space
Volume: 4
Date: 2012-01-01
Original Date: 2012-01-01
Title: Section 399.88 - Prohibition on post-purchase price increase.
Context: Title 14 - Aeronautics and Space. CHAPTER II - OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS). SUBCHAPTER F - POLICY STATEMENTS. PART 399 - STATEMENTS OF GENERAL POLICY. Subpart G - Policies Relating to Enforcement.
§ 399.88Prohibition on post-purchase price increase.
(a) It is an unfair and deceptive practice within the meaning of 49 U.S.C. 41712 for any seller of scheduled air transportation within, to or from the United States, or of a tour (i.e., a combination of air transportation and ground or cruise accommodations), or tour component (e.g., a hotel stay) that includes scheduled air transportation within, to or from the United States, to increase the price of that air transportation, tour or tour component to a consumer, including but not limited to an increase in the price of the seat, an increase in the price for the carriage of passenger baggage, or an increase in an applicable fuel surcharge, after the air transportation has been purchased by the consumer, except in the case of an increase in a government-imposed tax or fee. A purchase is deemed to have occurred when the full amount agreed upon has been paid by the consumer.
(b) A seller of scheduled air transportation within, to or from the United States or a tour (i.e., a combination of air transportation and ground or cruise accommodations), or tour component (e.g., a hotel stay) that includes scheduled air transportation within, to or from the United States, must notify a consumer of the potential for a post-purchase price increase due to an increase in a government-imposed tax or fee and must obtain the consumer's written consent to the potential for such an increase prior to purchase of the scheduled air transportation, tour or tour component that includes scheduled air transportation. Imposition of any such increase without providing the consumer the appropriate notice and without obtaining his or her written consent of the potential increase constitutes an unfair and deceptive practice within the meaning of 49 U.S.C. 41712.
[Doc. No. DOT-OST-2010-0140, 76 FR 23167, Apr. 25, 2011]
Effective Date Note:
At 76 FR 23167, Apr. 25, 2011, § 399.88 was added, effective Aug. 23, 2011. The effective date was subsequently delayed to Jan. 24, 2012 at 76 FR 45181, July 28, 2011.
Surface Interval is offline