Originally Posted by
bklink
I need to ticket an itinerary I'm holding using a Transportation Voucher. It cannot be redeemed on AA.com. But I can't get through to anyone on the phone. I'm surprised the system doesn't give me the option of waiting on hold. Any tips on getting through? Or experience as to when this will lift?
There is a big winter storm that has caused numerous flight cancellations. All agents are probably busy assisting with the re routing options for all affected travelers. My flight was canceled today and I waited around 45 minutes to get assistance, I was actually given the option of a callback.