Originally Posted by
N3jly
Me and my wife both have 2 free nights, from into the nights promo, and I am going to join as an ambassador to use the BOGO voucher, for a trip to Malta in August.
if I book using the BOGO for the Sat (paid) Sun (free) Mon, Tues (my into the nights) Wed, Thurs (her into the nights) Fri (her reward night) would the hotel be able to link all of the bookings together? and would they honour my ambassador upgrade even on her platinum non ambassador nights .
Well,
Linking the reservations together is not a problem I imagine, but the upgrade might be. The hotel has to give you an upgrade only for the first two nights and by linking all seven nights together you essentially asking if you can keep the upgrade for the additional five nights. The hotel is not required to upgrade your award nights - even if you hold Ambassador status and your wife hold Platinum status with IHG Rewards (which really has no value in IC hotels).
Given the hotel was made aware that all these reservations are for one couple, there are two likely outcomes:
(1) The hotel would give you an upgraded room for the first two nights and then ask you to move to a different room.
(2) The hotel would let you keep the upgraded room for the entire stay. This is a long shot IMO given that the majority of the nights are on award.
In this situation I would send an email to the hotel to explain the situation, possibly tell a story about the stay being a special occasion and politely inquire about their upgrade policy as if I'm not aware of the Ambassador program T&C. Maybe a positive answer (#2) would be given right there.
The hotel might also offer you to pay for an upgrade for the other five nights so that you could keep the same room. That's also common.
Any way do contact the hotel in advance to avoid any confusion during check-in. The worst thing you can do is to surprise them with 4-5 reservations.