Originally Posted by
chrism20
Try calling the number on post 626 and tell them you want it updated. Can't guarantee it will work but they are higher up the tree and they can add points within 24hrs so they must be able to update status in a similar fashion.
No luck unfortunately, but I have been credited £30 for the inconvenience. In this day and age 8 weeks is just ridiculous it can't be that hard to send a file of customers on a daily basis to update IHGs records!