Originally Posted by
catcathk
My friend got a secure message confirm of the 140k bonus, but the first statement only shown points earn for the statement and not the 140k points, she has a Ritz Carlton account instead of Marriott like me, which I got the points after the first statement.
Does anyone experience the same thing? Does Chase able to correct this quickly?
Sounds like your friend will have to wait until the next billing statement to receive the 140k points. Also, your friend probably met minimum spend right before the first statement cut. Having a Ritz Carlton account doesn't make things more difficult than Marriott - they are pretty much the same.