FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)

Jan 23, 2015, 2:35 pm

#47

mtkeller

Join Date: Jul 2010

Location: SUX

Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else

Posts: 8,050

Quote:

Originally Posted by JY1024

When I'm on aa.com, I click into any reservation. Just to the right of the AA record locator is the Reservation Name in an editable text box. I just type whatever I want into the box and click the dark grey "Change" button just to the right of it.

(I think I recall that if I booked from a third-party - like my corporate travel portal - then, I couldn't change the reservation name on AA.com)

I have one AA.com-ticketed trip where I can do that. However, a NRT-JL-ORD-AA-DCA award booking (Obviously, ticketed over the phone.) does not allow me to change the reservation name.