Originally Posted by
Awesom Andy
The CIV score is only relevant for CX/KA, so when a OW elite put in their FF number, I would think that CX would track the portion of travel that is on CX/KA. So an OWE who travel in paid CX F once a year would (probably, at a guess) have a higher CIV than an OWE who only travel in redemption CX Y a few times a year.
I know for a fact that CX does this, and they did about 15-16 years ago, when the IFS came round with her manifest greeting passengers, and when she came over to me, she commented that CX is glad to have me as a passenger as I'm flying on this route again in so many months. And that was why I had my AAdvantage on the booking ...
So with technology and time, they would know more information by now.