Old Jan 22, 15, 12:46 am
  #25  
dxbtraveller
 
Join Date: Apr 2011
Programs: EK Gold EY Gold Sirius Gold SPG Plat / LT Gold
Posts: 77
Originally Posted by isle11 View Post
Thank you . I already emailed them. 2 weeks gone, no word. EtihadHelp's socialmedia looks like a publicity stunt, I heard nothing from them either.

Etihad have a great fleet & crew onboard, serious make-over needed elsewhere. Im cursing myself for shifting from EK to EY for this all important first flight with infant. Ofcourse flying J could been a different experience, but when other airlines can do much more for couples with infants in Y, EY has absolutely no reason to do mockery of a situation which can be handled soo easily.
FYI this is the email that got me a response: [email protected]
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