Originally Posted by
24left
Do any of the front line employees know about it?
Does it work in the lounge where the wifi doesn't function properly. (Just asking.)
I have no idea who knows about it, and you need internet access for the app to function at all.
But I don't work for IBM, I don't work for Air Canada, and aside from technology questions (I have a vague understanding of how mobile apps work), I don't really know much else
I saw a mock/screenshot (actually, looking at the accuracy of a lot of the data, and the fact that passenger names are blurred out, rather than just "John Doe", I'm thinking it's a screenshot) for the gate agent display (which will apparently be on an iPad), and among other things, it lists your status quite prominently
And the other two key pieces of information are whether you're currently at the gate, and whether you have been at the gate.
I think this could actually work quite well if they do something sensible with it.