Old Jan 19, 15, 10:06 am
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 993
I think RobonLI was right - the move to a new aircraft came after two hours of UA maintenance trying to work on the door. It did not appear the brakes were the reason.

As with other MX issues I've experienced with United, I appreciated the transparency from the captain and that he was clearly empowered to put safety first at all times.

Channa - We got in around 3:30am, a true west coast red-eye. UA offered $175 or 8,750 miles compensation. (I'm a Plat flying on a low economy fare class)
I thought that was fair.
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