FlyerTalk Forums - View Single Post - IRROPS due to no-show pax - Delta's responsibility?
Old Jan 17, 2015, 2:26 pm
  #15  
Denal1
 
Join Date: Feb 2011
Location: CVG,SDF,LEX
Programs: Delta DM MM
Posts: 772
Originally Posted by MSPeconomist
Why did they remove the passenger and how could that step take so much time? Was there a lot of time spent deciding whether to remove the passenger or not? If so, that would seem unusual as these decisions are usually made quickly and are not subject to reversal or appeal.
DL 1490 DTW-LAS 12/3/14 757. Passenger boards and then ask FA is she can "Fill my oxygen bottle from the plane's oxygen system". The FA told her that was not possible and the passenger then stated she did not have enough oxygen to get to vegas. Red Coat came on and removed passenger quickly. We then sat there for more than an hour while they looked for her bag that contained "essential medical equipment". I say an hour but I know it was longer. People have a tendency to exaggerate wait times so I am trying to be conservative. If someone knows how to check that we can find out how long it took.
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