Originally Posted by
Denal1
Recently flew DTW-LAS and it took over an hour to remove a passengers bag. If I remember correctly the total delay of removing passenger and then finding bag took nearly 2 hours.
Why did they remove the passenger and how could that step take so much time? Was there a lot of time spent deciding whether to remove the passenger or not? If so, that would seem unusual as these decisions are usually made quickly and are not subject to reversal or appeal.