BotB

- Name of the hotel:
Novotel Southampton

- What is your Le Club status?
Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes, quite.

- Which room did you book and which upgrade did you receive?
exec room, no upgrade but put on highest floor which was nice.

- How are the rooms?
Standard Novotel room but good condition and everything was as it should be.

- What was good and what was bad?

Good:
- very friendly and efficient staff at check in
- received drink voucher (but had to ask)
- received high speed broadband code as plat. benefit
- loved the general design aspects of the hotel compared to other chain offerings in this city.
- excellent breakfast and friendly staff in restaurant
-Nice touches with Nespresso machine and bose sound / nice flat screen TV.
-Bedside table has a power point to charge phone!

Bad:
- high speed internet was better than standard offering but still unusable for work purposes. 3G on phone was faster!
-parking costs £ 6 / night and is generally quite full
-loo was separate room with no sink (need to go to separate bathroom to use sink)

- Did you get club lounge access? How was the lounge?
-don't believe they have one...certainly wasn't told about one. Not a big deal for me this time though.

- What about welcome drinks, welcome amenities or any other special perks?
-drink voucher (had to ask and for one person only, which is what I had booked)
-high speed internet (see above)
-chocolate beside bed (see photo)
-water (not sure if that is norm?)

- Value for $ or Vouchers? Would you return?
Booked during sale so exec room that is usually over £ 120 was available for £ 62 with breakfast included so excellent value for the area. Definitely would return for this room if rates were £ 85 or less. Above that there are other choices.