Fabulous stay at Park Hyatt Hyderabad
Finished a fabulous 3 day stay at Park Hyatt Hyderabad recently.
I had booked a 1+1 stay at PHH in the GOSF14 sale, opting for a extra rollaway in the room since it was going to be 3 adults traveling together. At time of booking tried using DSU but upgrade was unavailable as the Park Suite rooms were sold out.
Day before stay, PHH team called to verify time of arrival and ask about any special requests. Upon asking for confirmation of rollaway bed, they were unable to confirm due to lack of availability. Asked them for DSU upgrade instead and had a few rounds back n forth. At that time, was very disappointed as the hotel was neither confirming Suite upgrade nor the rollaway bed.
However at check-in, hotel really turned around on the service and informed us that they were giving us 2 connecting rooms as a courtesy given my Diamond status. Hotel staff went truly above n beyond to make it comfortable stay.
As about the hotel/ rooms themselves, beautiful hotel done up in dark simple yet classy decor. Infinite pool and sauna facilities are nice. In-room dining and restaurants are quite reasonable for a PH and high quality!
Will definitely return again.