FlyerTalk Forums - View Single Post - Mypoints Account disabled--Why?
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Old Mar 7, 2003, 7:26 am
  #5  
swag
FlyerTalk Evangelist
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,508
I joined last week for the Amtrak deal, and have not redeemed anything yet.

Today I got the following email

Mops <[email protected]>
Dear Member:

We are writing regarding the status of your MyPoints account. Due to some
confusion surrounding your account, it has
been temporarily disabled. We would like to reactivate your account so
that you may continue to earn and redeem Points.
However, in order to aid our resolution of this situation, we are
requesting that you fax us a copy of a valid State or Federal
Identification. This is a routine security measure implemented to protect
both your account and the MyPoints program.
Please fax the document to (415) 676-2054, ATTN: Membercare.

Feel free to black out any information other than name, birth date and
photo which all must be legible in the copy. We will
be able to reactivate your account shortly after receiving the requested
document. We appreciate your cooperation in this
matter and thank you for your patience. Should you have any additional
questions regarding this issue, please contact us
at [email protected] <mailto:[email protected]>.

Sincerely,
MyPoints.com


Good that they are communicating. But...

The email shows a From name of "Mops" and no subject. I almost deleted it as spam (the bad kind, not this board). And my first reaction after reading it was to fire up the identity theft shields. After reading this thread, I feel reassured, but wonder how many others legitimate members will just stop using MyPoints instead of faxing personal info.

Plus, I don't have convenient access to a flat bed scanner or fax, so this may take a while.
swag is offline