FlyerTalk Forums - View Single Post - How many are REALLY leaving UA? [ARCHIVE]
Old Jan 2, 2015, 10:24 am
  #5  
kulflyer
 
Join Date: Apr 2013
Posts: 275
Responding to the Westin question on the 2014 thread.

Yes I asked and they said it's further out (miles wise yes but driving time wise it's the same 15 minutes). When I asked to be booked into the Westin as well, the agent simply said they can give us a voucher, but cannot guarantee room availability.

I wrote into UA and they gave the standard "We're sorry" response and gave me a paltry 5000 miles as "a token of appreciation".
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