How is this a public relations disaster? The FA was right. The family should have contacted UA before the flight:
http://www.united.com/web/en-US/cont...s/default.aspx
The FAA discusses this issue here:
https://www.faa.gov/passengers/fly_children/
Does this child travel on someone's lap in a car?
Last edited by lost*in*cyberspace; Jan 1, 2015 at 7:43 am