FlyerTalk Forums - View Single Post - Consolidated "Lifetime Diamond - Experiences, Questions, Is It Worth It?" thread

Dec 30, 2014, 3:08 am

#128

EDIflyer

Join Date: Jun 2005

Location: UK

Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC

Posts: 3,945

Quote:

Originally Posted by GJS - yow

Yes. In short, at some point in time I (or someone at Hhonors) had selected "unsubscribe from all emails." Apparently this overrides all other settings, and is never reset when it is unchecked, or when individual e-mail subscriptions are checked. Even changing the e-mail address on the Hhonors account will not fix it.

I do not know what Erin did to fix it, but I have received three emails from Hhonors since 21 Dec. I have had none from any of the other Hilton subscription lists, though, so I am not sure it is fully working.

Ahh - thanks that makes a lot of sense. I too have no recollection of ticking such an option but the way it doesn't get reset regardless of the option picked on the website makes a lot of sense. I PM'd Erin after her post and she was looking into it so hopefully I'll start receiving emails too after the festive period is over.

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