Originally Posted by mgn2000

I got the reply below, it appears they have found a lower rate, but they are stalling in approving my claim.
I have never got such a reply. Either its been a rejection or approval. I will see whta happens. Has anyone else got such a reply ??
The cancellation period is better than IHG.

Dear Mr.XXXX,

Thank you for contacting our office regarding our Best Price Guarantee in reference to rates at the InterContinental XXXXXi,X. We appreciate the opportunity to assist you with this matter.

We are still researching the room accommodation you found on www.XXXXXXX.com. Once this has been verified and all terms and conditions have been met, you will receive confirmation from our office.