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Old Dec 17, 2014, 12:20 am
  #58  
intuition
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Originally Posted by esledo
...
I rouse this issue with one of the FAs and I asked is there any other seat I could have seat next to me free. She went through her PIL and noted that seat blockage is mentioned there so it should be honored. Also Y purser came around and told that they will deal with this after takeoff. And indeed then the Chinese FA at L3 bumbed the other one away leaving 41E free.

...
That is reassuring, then they have some readiness to handle it. ^

Some airlines do train their FAs to proactively look for "trespassers" and handle it before anyone can complain.
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