Anyone else ever encounter this -
Loaded 4 Simon GCs without a problem (500x3 + 499.99x1). Waited my 10 minutes and returned to load a 5th - except this time I received "Debit Not Approved Host Timeout" - tried the card a few times at kiosk to no avail then went to the register and got "Debit not Approved call authorizer"
Went out to my card and grabbed a 6th Simon card than I had. Came back in and it loaded fine at the Kiosk.
Call to the 800 number on the card confirms that the card has a full $500 balance.
So, is it possible that the network was just down for the few minutes that I was trying to load card 5, but was back up by the time I tried card 6?
Serve account shows 6 loads and 1 reversal.