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Old Dec 5, 14, 1:55 pm
Join Date: Jun 2012
Posts: 4,709
Shopping portal miles not posting to AS

Hi all,

I have been using my AS Mileage Plan shopping portal for most things I buy online, including booking hotels. Since I book flex-rate, my card is not charged until I check in. Because of this, miles from hotel booking never automatically post, so I always have to contact MP to request those miles. After I forward my hotel stay confirmation as requested, my point of contact (named Markenzy) always says that the miles have posted. However, I never see these miles in my AS account. I do, however, see the miles automatically posted from things I bought through the portal that charges my credit card on the spot.

Does anyone else have this problem?
TOMFORD is offline