Originally Posted by
Adam1222
If there's a specific resource that's needed, create a forum called "Resources for people brand new to Flyertalk" -- which is about resources and navigating flyertalk, not an "information desk".
That is precisely one of the key charters of the Information Desk forum: to serve as an information desk for navigating FlyerTalk.
In fact, the very name "Information Desk" was created to conjure up images of the airport information desk you'll often encounter staffed by volunteers--they may not know the answers to all of the questions about checked baggage or TSA policies or local transport or whatever, but they can point you in the direction of the folks you should talk to to get your answer (the airline check-in desk, the baggage services office, the taxi stand manager, etc.).
So you're proposing to scrap the Information Desk and then create an Information Desk. That doesn't make sense...
That said, one thing we need to talk about is the "Cross-Program Discussion" aspect of the Information Desk. Although I have long argued that such discussion has not had a home on FlyerTalk (making it difficult to compare multiple airlines/programs, since you have to choose
one airline forum to post the question in, which of course leads to, at best, uninformed or biased responses) and so I wouldn't necessarily want to see that go away, that part of the Information Desk seems to be the cause of some of the "noise" therein. In any case, we need to have a dialogue about that kind of subject matter on FlyerTalk (and no, it does not belong in the "TravelBuzz" or "MilesBuzz" forums). We've tried to create a space to host this kind of dialogue in the meta-Info-Desk thread in the Info Desk forum, but no one seems to want to engage in a dialogue there.,,