Old Nov 26, 14, 3:30 am
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BA Executive Club
Company Representative - British Airways
 
Join Date: Nov 2001
Posts: 834
Changes to Gold Guest List Qualification Criteria

Dear All

I wanted to let you know about some changes to the qualification criteria for Gold Guest List which are being communicated to Members later today.

I’m sure that most of you will be aware that today you can qualify for Gold Guest List by either reaching 5,000 Tier Points during one single Tier Point Collection Year or by reaching 3,000 Tier Points in two consecutive Tier Point Collection Years. From 1st January 2015 Members will only be able to qualify for Gold Guest List by reaching 5,000 Tier Points during one single Tier Point Collection Year – which means that Members will no longer be able to qualify by reaching 3,000 Tier Points in two consecutive years.

We understand that this will affect some of you and as a gesture of goodwill we will continue to award Gold Guest List to any Gold Member who reaches 3,000 Tier Points before 8th April 2015 – as long as you also earned 3,000 Tier Points in your previous Tier Point Collection Year.

There is no change to the renewal criteria meaning that existing Gold Guest List Members can continue to renew by reaching 3,000 Tier Points during their Tier Point Collection Year.

I’ve included below some Q&A’s which you may find useful, however if you do have any questions please feel free to post them on this thread and I will try to respond to you as soon as possible.

Warm Regards

Jeni

Q. What if I reached 3,000 Tier Points in my last Tier Point Collection Year and I am likely to reach 3,000 Tier Points shortly after 1st January 2015?
A. We understand that this change may affect you - especially if you are likely to qualify around the time that the new rule becomes applicable (1st January 2015) so we will continue to award Gold Guest List status to anyone who reaches 3,000 Tier Points before 8th April 2015 – as long as you also reached 3,000 Tier Points in your previous Tier Point collection year.

Q. If I reached 3,000 Tier Points in my previous Tier Point collection year and am likely to reach 3,000 Tier Points before 8th April 2015 – do I need to do anything in order to have my Gold Guest List status awarded?
A. No. We will automatically award Gold Guest List status to you, and this could take up to 7 days from the date that you reach 3,000 Tier Points to be reflected in your online Executive Club account. You should receive your Gold Guest List membership within 28 days.

Q. I reached 3,000 Tier Points in my last Tier Point collection year and I think I will reach 3,000 Tier Points in my current Tier Point collection year which ends after 1st January 2015 – will I now not be eligible to receive Gold Guest List status?
A. This is correct, however as a gesture of goodwill we will automatically award you with Gold Guest List status if you reach 3,000 Tier Points before 8th April2015 – as long as you also reached 3,000 Tier Points in your last Tier Point collection year.

Q. I reached 3,000 Tier Points in my last Tier Point collection year and I think I will reach 3,000 Tier Points in my current Tier Point collection year which ends after 8th April 2015 – will I now not be eligible to receive Gold Guest List status?
A. This is correct – If you achieved 3,000 Tier Points in your previous Tier Point Collection Year and you achieve 3,000 Tier Points after 8th April 2015 (in your current Tier Point collection year), you will not qualify for Gold Guest List.

Q. By what day do I need to have qualified in order to attain Gold Guest List under the current qualification rules?
A. If you are a Gold Member who achieved 3,000 Tier Points in your previous Tier Point collection year then you must reach 3,000 Tier Points by 8th April in order to qualify for Gold Guest List.

Q. As a member who holds Gold Guest List status - If I downgrade from Gold Guest List in the future will I still have to reach 5,000 Tier Points in one Tier Point collection year in order to qualify again?
A. Yes. If you are not a Gold Guest List Member, you must achieve 5,000 Tier Points during one year in order to qualify irrespective of whether you have held Gold Guest List status before.

Q. As a member who holds Gold Guest List status - Will I now have to earn more Tier Points in order to retain Gold Guest List in my next membership year?
A. No. We have not changed the number of Tier Points that Gold Guest List Members must reach in order to retain their Gold Guest List status for their next membership year. To keep Gold Guest List status in your next membership year you must reach 3,000 Tier Points in your current Tier Point collection year.

Q. Is there any change to the Concorde Room Card qualification criteria?
A. No. Members will continue to qualify for a Concorde Room Card when they reach 5,000 Tier Points during one Tier Point Collection Year.

Q. I am a European Member who currently holds Gold Guest List – and my current Tier Point collection year ends in February 2015. Will I still qualify for Gold Guest List if I reach 2,500 Tier Points?
A. Yes. In your next Tier Point collection year however, you will need to reach 3,000 Tier Points to re-qualify for Gold Guest List.

Q. I am a European Member who currently holds Gold Guest List – and my current Tier Point collection year ends in May 2015. Will I still qualify for Gold Guest List if I reach 2,500 Tier Points?
A. No. European grandfathering ends on 31st March 2015 which means that you must reach 3,000 Tier Points to retain Gold Guest List after this date.

Q. Will there be any changes to Gold Upgrade for Two at 2,500 Tier Points and Gold Upgrade for One (x2) at 3,500 Tier Points?
A. No there is not change to how you earn Gold Upgrade for Two or Gold Upgrade for One vouchers.

Q. If I qualify during the current membership year, will I still get new set of Gold Guest List Redemption Rewards when my membership year clocks over to the next one?
A. Yes, the small change we are making to the qualification criteria will not affect how Gold Guest List Redemption Rewards are issued.

Q. Will there be any changes to the Gold and Silver partner proposition for Gold Guest List customers?
A. No, the change we are making to the qualification criteria will not affect the Gold Guest List partner card proposition.

Q. Where can I find the updated Gold Guest List terms and conditions which will be valid from 1st January 2015?
A. If you are an existing Gold Guest List Member, you can view the existing and new Gold Guest List terms and conditions by visiting the Gold Guest list benefits page after you have logged into your online Executive Club account.
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