Old Nov 20, 14, 11:36 am
Original Member
Join Date: May 1998
Location: los angeles
Programs: AA EXP, Hyatt Courtesy card. Delta 2MM
Posts: 1,738
Thumbs up Apology for AC problem.

I had a problem with the air conditioner in my room last night. This morning engineering fixed it. The engineer left an apology that included a choice of appetizer or drink from the Swim Pool bar, dessert in japengo, complimentery one night resort fee or a free movie. I've never received this before.
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