FlyerTalk Forums - View Single Post - Star A Standards ?
View Single Post
Old Nov 14, 2014 | 5:33 pm
  #10  
HMPS
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 10,033
Originally Posted by oliver2002
*A has quite a few standards and working groups. Their first aim is to provide a seamless travel experience, so checkin and lounge etc is covered, and during irreg *A partners can rebook onto each other without having to double check and get endorsements. So in the above AI case the ground staff could have rebooked the entire flight onto alternative *A flights.

They also have working groups that come together to discuss policy and prepare plan on how to help each other should one partner have incidents (crashes, 9/11 type situations etc).
Thanks for the info.
It looks like AI has a long ways to go when dealing with IRROPS. Perhaps they can start with a Policy and Procedure manual along with a chai of command that allows on site senior most manger to take appropriate actions.
HMPS is offline