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Old Nov 10, 2014, 6:42 pm
  #7893  
DaveInLA
 
Join Date: Sep 2012
Posts: 4,431
I withdrew $400 from Serve to my Greendot bank account sometime over the weekend (Friday, I think). When I log on Serve now, there's no record of this withdrawal, yet the amount has been deducted. I've withdrawn money to this same bank account a few times before but don't remember it being like this. I looked at past withdrawals, and they now read as "Withdrawal to Bank Greendot Bank". I tried a much smaller withdrawal a few minutes ago to test it, and the new pending one says "Withdrawal by Ach Greendot Bank xxxxxx1234". I searched through emails, and apparently Serve doesn't send email alerts for bank withdrawals. Basically, my Serve is short $400 and there's no accounting for it. Do Serve pending transactions 1-2 days old disappear like they do on Chase Ink cards? I'd rather not call and have the CSR see that I just load and withdraw and BP.
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