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Old Nov 10, 14, 6:30 am
Hilton Honors Ambassador
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,255
Cancellation Guidelines Update

Hi all,

I wanted to share a quick update with you. We are updating our reservation cancellation guidelines to a minimum of 11:59 p.m. local hotel time the day prior to arrival, and you will be required to provide a credit card at the time of booking.

These changes will go into effect on January 1, 2015. As always, cancellation policies may still vary depending on the rate or dates of your reservation, and some hotels have more restrictive policies in place, so please refer to your individual confirmations to verify their policy.

We’re making this change so that we can provide you with a more consistent booking process and make more rooms available for when you need last minute travel accommodations.

If you have any questions, please feel free to reach out within this thread or through PM and I will do my best to share updates with you all.

Hilton Honors Ambassador is online now