Originally Posted by
loudnotes
What is this about? I'm looking forward to my second stay at the property next month. Last year as a non-Diamond I had access to the sauna, and the website still says the saunas and pools are open to all guests.
"Complimentary use of spa facilities for resort guests includes access to the tranquility pool, sauna, steam and plunge pools located in the Men's and Women's locker room facilities."
http://maui.andaz.hyatt.com/property...ities/spa.html
Is the website wrong?
Lots of things have changed in the past year. The website isn't one of them.
Maybe you should print this out for safekeeping and show it to the staff when you go.