Any assurances by anybody at the gate, whether a GA or RedCoat, about mileage or ORC is pure nonsense. They really have nothing to do with it.
Originally Posted by
davetravels
Well, if ORC was more important to you than an $800 ECV, you did the right thing. I've read a number of reports here, where, a GA / RedCoat <supposedly> assured the
FlyerTalker that they would get ORC, - - and <supposedly> notated such, in the record, and DL HQ wouldn't budge and the pax got screwed.
You hafto decide which is more important. VDB/ECV credit or ORC. If you get both, play the lottery that day!