Originally Posted by subject2load

Unfortunately I suspect there might be some truth in the comments - a little unkind though they might seem to many - by extramileage re Ahmed 's details having been circulated to ALL lounge personnel at DXB (I won't re-quote the post here, but it's #13 if anyone's still interested....)

I was once told by an 'insider' that notes are sometimes kept by lounge supervisors re past issues, inc. details of pax who are deemed - whether wrongly or rightly - to have been 'problematic'.