FlyerTalk Forums - View Single Post - Andaz Maui REVIEW - MASTER THREAD
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Old Oct 17, 2014, 7:07 pm
  #1436  
fireworksboy
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Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
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Originally Posted by diggity
So much nit picking on this thread! Folks, just go and enjoy the hotel! This is a beautiful and wonderful property. We just got back from a 4 night stay and really enjoyed everything. The staff (while working out a few kinks) were all extremely nice and worked very hard. The hotel has wonderful pools and a fantastic beach (I really can't believe that it sat dormant for so long!).

To me it just does not seem sustainable from a rev pov for a hotel to keep some of the benefits up that this hotel originally had and which some members expect. The Diamond breakfast that we had served plenty of food options and variety; and the staff was flexible with us ordering some food off of the menu. We have been to the Fairmont, Grand Wailea, Marriott, Maui Prince (now Makena) and the Four seasons. At the Andaz, we had a lovely stay and would go back in a heart beat.
Funny thing is, had they started with the bare minimum (or slightly tighter controls) and then slightly increased them to their current status, people would be raving about the place. But they started out high, and are slightly reducing them.

You can always increases bennies, it's way tougher the other way 'round.
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